Exceeding Expectations:


Cheryl Grimaldi

The concept of the Pixie Dust magic method resonates deeply. That extra effort—the one that transforms something ordinary into something extraordinary—has the power to elevate every interaction, whether personal or professional. It’s a mindset that shifts the focus to creating moments that people remember, not just for what they experienced but for how they felt.

It’s true; exceptional service stands out because it’s so rare. That’s why a meal can go from “good” to unforgettable simply because someone went above and beyond in their care and attentiveness. The same applies in so many areas of life. A small act of kindness, a thoughtful gesture, or an extra step to help someone can create a lasting impact.

Embracing this mindset as a personal goal is inspiring. If we all adopted the Pixie Dust approach—whether in work, relationships or even in everyday interactions—it could create a ripple effect. When people experience genuine care and effort, they’re often inspired to pay it forward. Maybe that’s how we bring more extraordinary moments into the world. How do you see yourself starting to apply this idea?

Exceeding Expectations: Lessons from Disney’s Pixie Dust
A college internship at Disney led to an important business principle that carries forward.

Read in Fast Company: https://apple.news/AX8bToad3Rsq2GuASSxTEDA

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